Contact Us
At Friends Bingo Casino, we strive to provide our players with the best possible experience, and that includes offering comprehensive support whenever you need it. Below, you'll find information on how to reach us via email, live chat, or other channels.
Live Chat Support
We offer 24/7 live chat support for all your queries related to games, accounts, or any technical issues. To access our live chat feature, click on the 'Help' button at the bottom of the screen and select the topic you'd like assistance with. Our dedicated team is available around the clock to provide prompt solutions.
Email Support
We'll get back to you as soon as possible, typically within a few hours. Please ensure that your email is clear and concise with all relevant details for faster resolution.
Help Centre
Our Help Centre contains detailed guides on various topics, including how-to articles, system requirements, and responsible gaming guidelines. Access the Help Centre via the 'Support' section at the bottom of our website to explore answers to frequently asked questions.
Responsible Gaming Assistance
If you or someone you know is experiencing issues related to problem gambling, please don't hesitate to reach out. Our dedicated team can provide guidance on how to set deposit limits, cool-off periods, and other tools available to help manage gaming responsibly.
Technical Support
For technical issues related to software installation, device compatibility, or troubleshooting, please refer to our detailed guides in the Help Centre. If you need further assistance, feel free to reach out via email or live chat with as much detail about your problem as possible, so we can better assist you.
Complaints and Disputes
In cases where you believe there's been an error on our part, please contact us via live chat with the specific issue details. Our dedicated team will review your complaint and get back to you within a short time frame.
Verification Support
For account-related issues or to request verification, please reach out to our support email with all necessary documentation clearly labeled. We'll guide you through the verification process.
Mobile and Desktop Support Accessibility
You can access our live chat and Help Centre from both desktop computers and mobile devices, ensuring that you have support available wherever, whenever you need it.
For general queries or to provide feedback, you're always welcome to send us an email. We value your input in helping us improve our services for a better gaming experience.
